FAQs

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Q?

What is a “steep-slope” roof?

A.

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In residential roofing, there are three categories of roofing slopes:

Low-slope: 1/12 to 4/12 pitch
Conventional-slope: 4/12 to 9/12 pitch
Steep-slope: 9/12 pitch and above

Q?

What is The RIDGEPRO™ made of?

A.

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The RIDGEPRO™ is constructed of 6061-T6 aluminum alloy (also known as aircraft-grade aluminum). There are two stainless steel pins. The first pin secures the extension pole into the device and the second pin locks in the number selection on the pitch grid. There are two sponge-rubber pads on the bottom cross members of The RIDGEPRO™ that prevent damage to the roof surface.

Q?

Is the pole and/or the rope-and-harness included?

A.

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Yes and no. We offer several buying options, some of which include all accessories. A standard purchase of The RIDGEPRO™ offers only the device. An upgraded option is available that include a pole. Harnesses and/or lifelines should be custom fit by a trained safety professional for each user.

Q?

Does the adjustable pole have a hole that can accept the pin?

A.

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Not all poles have a hole to accept the pin, so you may need to screw the pole into the device and then drill a hole on either side that the pin can slide through. You can also use a thumb screw (not included) to tighten the pole into The RIDGEPRO™. If you order The RIDGEPRO™ Plus, a pole will be included and will be delivered to you completely ready to use.

Q?

What are the roof pitches that The RIDGEPRO™ will work on?

A.

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There are seven settings that start at a 6/12 pitch and go all the way up to a 12/12 pitch. It is recommended that if you use The RIDGEPRO™ on a 6/12, 7/12, or 8/12 pitch roof, you should permanently mount the device into the roof structure. While we still advise you to mount the device on a roof above an 8/12, your risk of the device pulling up over the peak is reduced.

Q?

How much testing went into The RIDGEPRO™ before bringing it to market?

A.

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The RIDGEPRO™ was field-tested for two years before going to market. As it was being tested in the field, there were so many requests to buy the device that we realized the market was there and we went into production.

Q?

How do I mount the device into the roof as you suggest?

A.

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The RIDGEPRO™ has cross members in the front and back that straddle the peak of the roof. Each cross member has two pre-drilled holes that receive 5/16" x 1 1/2" lag bolts that attach The RIDGEPRO™ to the structure. When you are finished with the job, remove the bolts and fill the holes with a weatherproof roofing sealant, then lower The RIDGEPRO™ back down onto the peak and descend safely.

Q?

Do all industries fall under the OSHA standards?

A.

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Unfortunately not. Construction and roofing companies are generally regulated by these federal standards. Professional inspectors, insurance adjusters, solar installers, telecom professionals, firemen and other service professionals do not have to abide by these federal standards in some cases. In an ideal world, everyone who gets on a roof would operate with a similar set of safety practices.